I was very pleasantly surprised at being greeted by smiling security and staff who really made you feel welcome. As my computer blocked my application, I had to start from scratch but there was no problems or delays. I with this. I also did not bring a passport photo but that was no problem they did one for me there. I thought it might be a long tedious experience but instead my experience was very efficient, quick and friendly. Thankyou.

Extremely.\n Helpful staff who saw the possibility that I might be paying for some unnecessary certification and stopped me and asked me to reflect on whether the certification was needed. upon further inspection It seemed as if I didn't need to certify the 3 documents that I thought I needed to certify for a Visa application. And the man behind the counter, I wish I knew his name saved me nearly 800 ringit, and I'm ever so grateful for him being diligent and conscientious enough and thoughtful to actually take the time and think about whether what I was doing was necessary instead of just grabbing the cash in a mercenary Manner.
That is extremely extremely helpful, and so welcome. Thank you.

We were very impressed with the efficiency of the Security personnel. We also were very happy by the service provided by Priya Raman. She provided important information and gladly answered all our questions.