The visit was fast and efficient, a very easy experience for someone using a walking stick.

FAST AND RESPONSIVE, GOOD EXPERIENCES

The process is so easy and streamlined, and the staff are efficient. I was at the Australian High Commission (AHC) 10 minutes before my appointment and I was out in less than 15 mins after getting certification of a document. It’s always a breeze dealing with the AHC!

Very efficient from arriving outside to leaving - just so well run

My experience at the Australian High Com KL passport renewal was wonderful. The officer Kelvin was so kind and helpful. Just amazing. Thank you for making me feel so well looked after.

As an Australian living in Malaysia for almost four decades, I have always found the Australian Consulate to be friendly and helpful either by phone or in person.
Thank you so very much,
Joe

excellent service... keep it up

TO WHOM IT MAY CONCERN ...

Kelvin was VERY HELPFUL AND FRIENDLY ... Words Fail Myself At The Moment ... Have No Complaints For The Other Staff ... Including the Security Staff at the Entrance ... Will Not Mind If This Is Spread Around ... STAY SAFE ... Per Daud Gamal Ormond-Allen [Self Funded Retiree Living In JB Malaysia]

Staffs are friendly and helpful, work efficiently

Well attended, timely and responsible duty staffs. Bravo!